All Saints Sunderland, Sunderland

All Saints House, Portobello Ln, Sunderland, SR6 0DN

All Saints Sunderland, Sunderland - Review

All Saints Sunderland, Sunderland - Room Details

All Saints Sunderland, Sunderland - Management's Description

All Saints Sunderland, Sunderland - booking info

Good Accomidation, let down by staff

"I have lived at All Saints House for a year now and I both love and hate it. The location is fantastic, the people aren't too bad, and the facilities aren't bad either. The location is by far t"- William

Accomodation rating: 0 5 3 - 1 ratings
Overall Rating
3
  • Quality of rooms
    3.5
  • Fun/Atmosphere
    3.5
  • Location
    5
  • Safety
    3.5
  • Management
    0.5
  • Value
    3.5

Rooms and Prices

Type Price /
Per Week
Start date length of stay
(weeks)
Deposit
amount
Availability Book

No rooms

Property Description :

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studi

read more

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studios with fitted kitchens and en-suite bathrooms, on site gymnasium, on site communal rooms, safe and secure with on site concierge, CCTV and door entry systems, laundry facilities, 100mb broadband/Wifi and free on-site parking. The studios are furnished with bed, spacious desk space with storage facilities, oven, hob, microwave and fridge-freezer. There are communal PS4, Nintendo Wii and a free pool table for use and laundry, heating, post service are available.

done

Property Description :

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studi

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studios with fitted kitchens and en-suite bathrooms, on site gymnasium, on site communal rooms, safe and secure with on site concierge, CCTV and door entry systems, laundry facilities, 100mb broadband/Wifi and free on-site parking. The studios are furnished with bed, spacious desk space with storage facilities, oven, hob, microwave and fridge-freezer. There are communal PS4, Nintendo Wii and a free pool table for use and laundry, heating, post service are available.

done

Near By Halls

Disclaimer

*Prices & availability are subject to change. information provided is for academic year rents only and does not include information about short stays. For the most up to date info and info about short stays please visit the hall provider’s website.

All Saints Sunderland, Sunderland

Property Description :

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studi

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studios with fitted kitchens and en-suite bathrooms, on site gymnasium, on site communal rooms, safe and secure with on site concierge, CCTV and door entry systems, laundry facilities, 100mb broadband/Wifi and free on-site parking. The studios are furnished with bed, spacious desk space with storage facilities, oven, hob, microwave and fridge-freezer. There are communal PS4, Nintendo Wii and a free pool table for use and laundry, heating, post service are available.

done

Good Accomidation, let down by staff

3

Quality of rooms - 3.5 Fun/Atmosphere - 3.5 Location - 5
Safety - 3.5 Management - 0.5 Value - 3.5

I have lived at All Saints House for a year now and I both love and hate it.



The location is fantastic, the people aren't too bad, and the facilities aren't bad either. The location is by far the best thing about All Saints, with you never being more than 2 minutes away from anything you need (be it getting a shop done or getting the Metro into Sunderland, accessibility to the surrounding area is All Saints strongest attribute.



However, the accomidation is let down by the fact that it is run by people who have a total lack of common sense and don't seem to care enough to do their jobs properly. I have had to complain for 9 months straight to get wifi sufficiently adequate for me to use my Playstation 4 and Laptop for more than 10 minutes without losing connection to the Internet (a problem that still isn't fixed, with both the wifi provider and the Fortia staff not knowing what to do and not caring to resolve any issues quickly). The receptionist doesn't stay at reception for more than an hour, so any post, which needs to be processed through the receptionist, ends up going to a post office because there is no-one to receive your packages (I have had multiple occasions where I've ordered items and they've been retired to sender because there was no-one there to receive them).



The staff also lack basic communication skills, telling you one thing then requiring you to do another (for example, I was told that to reserve my room, I would need to pay a deposit of £1 because of lived there for a year, but was then informed 2 days later that I would have to pay £250 to get my room back, money I couldn't reclaim) .



Also, there have been instances when the staff have decided to spite the residents of All Saints for complaining about an issue (for example, a girl who lives on my block complained that she was not able to sleep because of work being done to our block, which she was promised would stop after that Thursday. For the next 2 weeks, the staff had us practise fire drills every day at 9, in what seemed like a deliberate attempt to spite the girl who complained.



So, to conclude, All Saints is a great place ruined by the frightening lack of intelligence and common sense on the part of the staff. Poor wifi, incompetent staff, a receptionist who only stays from 11-12:20 (in the best case scenario) meaning that all your post is either late, returned or lost enitrely and a sense that those responsible for keeping us customers happy just don't care about anything but money.



To save yourself frustration, avoid All Saints House - See more at: http://www.hallbookers.co.uk/halls/264/all-saints-sunderland-fortis-student.html#sthash.topHuHXd.dpuf

  • 21 Jul 2015
  • William
  • UNITED KINGDOM
  • Male

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All Saints Sunderland, Sunderland

Property Description :

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studi

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studios with fitted kitchens and en-suite bathrooms, on site gymnasium, on site communal rooms, safe and secure with on site concierge, CCTV and door entry systems, laundry facilities, 100mb broadband/Wifi and free on-site parking. The studios are furnished with bed, spacious desk space with storage facilities, oven, hob, microwave and fridge-freezer. There are communal PS4, Nintendo Wii and a free pool table for use and laundry, heating, post service are available.

done

Type Price /
Per Week
Start date length of stay
(weeks)
Deposit amount Availability Book

No rooms

HALLBOOKER'S DESCRIPTION

Located very close to Sir Tom Cowie Campus and the City Centre, All Saints House is a noted student hall in Sunderland. This property has luxury studios with fitted kitchens and en-suite bathrooms, on site gymnasium, on site communal rooms, safe and secure with on site concierge, CCTV and door entry systems, laundry facilities, 100mb broadband/Wifi and free on-site parking. The studios are furnished with bed, spacious desk space with storage facilities, oven, hob, microwave and fridge-freezer. There are communal PS4, Nintendo Wii and a free pool table for use and laundry, heating, post service are available.

Overall Rating
3
  • Quality of rooms
    3.5
  • Fun/Atmosphere
    3.5
  • Location
    5
  • Safety
    3.5
  • Management
    0.5
  • Value
    3.5