Study Inn

Study Inn Group 175 Corporation Street Coventry CV11GU

Study Inn - Review

Study Inn - Room Details

Study Inn - Management's Description

Study Inn - booking info

Ranked #3 of 3 halls in Coventry

Do not waste your money!!

"They have poor quality of customer service, enter your room as they please, and basically see you as a commodity and not a residence. They chase you in an unresoecrsble manner for your rent, and t"- Anonymous

Don’t go there!!!

"Apart from the convenient location, this place offers nothing more!! You are better off finding other housing around. Their priority is their money and not their customers. They also take forever "- Anonymous

Accomodation rating: 0 5 2.833335 - 15 ratings
Overall Rating
2.83335
  • Quality of rooms
    3.23335
  • Fun/Atmosphere
    2.5
  • Location
    3.66665
  • Safety
    3.46665
  • Management
    2.86665
  • Value
    2.9

Rooms and Prices

Type Price /
Per Week
Start date length of stay
(weeks)
Deposit
amount
Availability Book

No rooms

Property Description :

Property Info being updated

Property Description :

Property Info being updated

Near By Halls

Disclaimer

*Prices & availability are subject to change. information provided is for academic year rents only and does not include information about short stays. For the most up to date info and info about short stays please visit the hall provider’s website.

Study Inn

Property Description :

Leave the first review in the review section

Do not waste your money!!

0.5

Quality of rooms - 0.5 Fun/Atmosphere - 0.5 Location - 0.5
Safety - 0.5 Management - 0.5 Value - 0.5

They have poor quality of customer service, enter your room as they please, and basically see you as a commodity and not a residence. They chase you in an unresoecrsble manner for your rent, and then when it’s time to pay back maintenance deposit, delay for months and end up deducting your money from it. While I was there my friend had a reaction all over her skin because there was mold on the wall. I must say this company is the worst ever and should not be used. Very disappointed!!

  • 11 Oct 2017
  • Anonymous
  • GHANA
  • Female

Don’t go there!!!

0.5

Quality of rooms - 1.5 Fun/Atmosphere - 1 Location - 3.5
Safety - 2 Management - 0.5 Value - 1

Apart from the convenient location, this place offers nothing more!! You are better off finding other housing around. Their priority is their money and not their customers. They also take forever to pay back your maintenance deposit and find different ways to deduct money from you! Please do not wate your money here, there are better places you can get value from your money

  • 11 Oct 2017
  • Anonymous
  • UNITED KINGDOM
  • Female

Micro-managed experience

1.5

Quality of rooms - 3 Fun/Atmosphere - 1 Location - 5
Safety - 4 Management - 1 Value - 3

Pros: Good location, clean, and the cleaning staff and security staff were honestly wonderful people and very helpful.



Cons: Staff came into rooms during the day at their (apparent) whim, without regard to a customary 24-hour warning. The cleaning staff was instructed to remove items on their "prohibited list" which ranged from practical things to the most obscure things (an example: something practical that was prohibited was an electric blanket (since maybe it could cause danger if left on?), however plug in fans and drying racks for clothes were also prohibited (for reasons unbeknownst to me or anyone else). The center manager was rarely available to address tenant needs and students are instructed to try to contact all billing and center staff from 9am-5pm, which is usually when graduate students are at the University studying or attending classes - so, not very helpful.



My most significant issue however, was how Study Inn approached financing. They hounded you about paying your bills before they were due - I paid my balance in one lump sum, however students who opted to do a payment plan were given daily reminders to pay Study Inn starting a month in advance of when the payment was actually due. Furthermore, they had practices that honestly felt like they were scamming money from students. They charge a £20 fee to deposit the remainer of your security deposit back into your account, for example. Another example is that they inspect rooms every 3-6 months to decide if they should deduct money from your security deposit. I was given absolutely no notice that they had decided my room needed to be repainted - which they decided costs £60 - they just deducted it from my account at the end of my stay. When I requested more information, since I had hung no pictures or damaged the walls in any way, to contest the charge, they told me that I was basically SOL. They were extremely rude and the man I spoke with refused to let me talk to a manager about the situation. Now if this just happened to me, I'd think it was annoying but that maybe I damaged the wall accidentally or something, but this same issue happened to five out of my seven flatmates, all of whom don't think their walls were damaged in any way either. It also happened to about a dozen other students I knew at Study Inn. When I brought this to the attention of Study Inn, they again told me I was SOL (which in hindsight, their audacity is sort of funny but at the time I was pissed). It honestly feels more like Study Inn is scamming money off people's security deposits and banking on the fact that the majority of the students are international and can't really contest the charges because its too much of a hassel or they don't look at their end of year billing statement. I understand £60 isn't a lot of money - but it just adds to the continued feeling of dishonesty from the organization and the staffs unwillingness to help.



TLDR; its nice, clean and a safe environment. But they micromanage your experience with their list of prohibited items (ok seriously, fans and clothing drying racks are all of a sudden dangerous?) and find ways to get more and more money out of you. No one likes to feel taken advantage of, and honestly that's how I felt by the end of my stay. There are other nice places to stay for honestly a lot cheaper. If I could do it over again, I'd take that route.

  • 03 Jan 2017
  • Natalie
  • UNITED STATES
  • Female

Recommend Study Inn

4.5

Quality of rooms - 5 Fun/Atmosphere - 4 Location - 5
Safety - 5 Management - 5 Value - 4

This is my first year staying in Study Inn and I am really enjoying it. My room is lovely and the staff are very friendly and helpful. The 24 hour security makes the accommodation very safe and housekeeping service is a bonus. The location is very central, making my journey to university easy. I would definitely recommend Study Inn.

  • 08 Mar 2016
  • Lisa
  • IRELAND
  • Female
  • Would recommend this property

Cannot wait to move out

2.5

Quality of rooms - 2 Fun/Atmosphere - 1.5 Location - 3
Safety - 2.5 Management - 0.5 Value - 2

Not going to lie, I am very disappointed.

It's all glitz and glamour on the website and all the way up til you hand your money over, I placed a deposit and the first installment with my roommate, and were told that we missed out on our room so we got placed in the much less attractive building, when we moved in the window would not lock so we had a security issue which did not get properly resolved for a few weeks, the cupboards wardrobe walls were all cosmetically damaged, and a lot of the equipment and electrical in the room were dirty or even damaged! We were promised a hob for the beginning of the term, not just an electric wok and microwave, and then promised the hob again in January and then again in February and still nothing. I paid for a hob and haven't got anything, and when I tell the managers I want money off my rent so I can afford to eat - because I told them in the beginning I cannot eat certain food and microwave meals because it makes me sick - they told me no. Very money orientated company. There is a very loud couple next door that scream at each other til the early hours, we told the desk manager Olu about it and later found out that he hadn't told anybody!

The only staff members that actually help us and offer good customer service are the maintenance guys! Neil, Adrian and a few others thank you for making my stay bearable!

You asked for the review,

Here it is.

  • 07 Mar 2016
  • Lauren
  • UNITED KINGDOM
  • Female

Strongly Recommend

4

Quality of rooms - 3 Fun/Atmosphere - 3 Location - 3
Safety - 3.5 Management - 2 Value - 3

I love to stay at Study inn. The bed is soft and the environment is fantastic.

Strongly Recommend it.

  • 02 Mar 2016
  • Anonymous
  • CHINA
  • Male

Fairly Good

3.5

Quality of rooms - 3.5 Fun/Atmosphere - 4 Location - 4.5
Safety - 4.5 Management - 2.5 Value - 3

Study inn offers a comfortable living environment, though I think the price is a bit too expensive.

  • 02 Mar 2016
  • Anonymous
  • CHINA
  • Female

Great level of comfort

4

Quality of rooms - 4.5 Fun/Atmosphere - 3 Location - 5
Safety - 5 Management - 4 Value - 4

A very well maintained property and up-to-date room interiors. Satisfied with my stay and would recommend to anyone who's looking for a comfortable homely room to stay in.

  • 02 Mar 2016
  • Adityaraj
  • INDIA
  • Male
  • Would recommend this property

Perfect

4

Quality of rooms - 4.5 Fun/Atmosphere - 3.5 Location - 5
Safety - 4.5 Management - 5 Value - 4.5

Great Location, all the management very friendly and the room always clean. Is a perfect place for live.

  • 01 Mar 2016
  • Bea
  • SPAIN
  • Female
  • Would recommend this property

Good quality

4

Quality of rooms - 4 Fun/Atmosphere - 4 Location - 4
Safety - 5 Management - 5 Value - 4.5

I will recommend this accommodation to my friends.

  • 01 Mar 2016
  • Hao
  • CHINA
  • Male
  • Would recommend this property

The staff

3

Quality of rooms - 5 Fun/Atmosphere - 2 Location - 4
Safety - 5 Management - 5 Value - 3.5

Very good staffs, friendly, clean and well behaved!

  • 01 Mar 2016
  • Abba
  • NIGERIA
  • Male

Recommend Study Inn

2

Quality of rooms - 2 Fun/Atmosphere - 2 Location - 2.5
Safety - 2 Management - 2.5 Value - 1.5

Coming to the end of my stay at study inn. My room was lovely and felt homely! The cleaning service that was provided was very good. Location is perfect as its right on top of town as well as a 5 minute walk to university. It is a costly accommodation but if you're willing to pay that price then it's excellent.

  • 01 Mar 2016
  • Anonymous
  • UNITED KINGDOM
  • Female
  • Would recommend this property

Not for priority choice

0.5

Quality of rooms - 1 Fun/Atmosphere - 0.5 Location - 1
Safety - 0.5 Management - 0.5 Value - 0.5

They have cleaning service, city centre location, new buildings. I will not deny about these points.



Except that other things are not good.

They come to room every times, take out the electric appliance, and useless security guards.

I will not recommend this accommodation as priority choice option.



There are lots of cases regards on bed experience, but I will not mention more details.

  • 16 Feb 2016
  • Anonymous
  • UNITED KINGDOM
  • Male

amazing value

3

Quality of rooms - 4 Fun/Atmosphere - 3 Location - 4
Safety - 3 Management - 4 Value - 4

Great location and very safe

  • 01 Dec 2015
  • Anonymous
  • UNITED KINGDOM
  • Female
  • Would recommend this property

Definately recommend Study Inn

5

Quality of rooms - 5 Fun/Atmosphere - 4.5 Location - 5
Safety - 5 Management - 5 Value - 4.5

Just finished staying at Study Inn and have to say I loved it. My room was very nice and clean and facilities provided were very good.
Would recommend Study Inn and worth a look to see what you actually get.

  • 27 Mar 2015
  • Helen
  • UNITED KINGDOM
  • Female
  • Would recommend this property

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Study Inn

Property Description :

Property Info being updated

Type Price /
Per Week
Start date length of stay
(weeks)
Deposit amount Availability Book

No rooms

HALLBOOKER'S DESCRIPTION

Overall Rating
2.83335
  • Quality of rooms
    3.23335
  • Fun/Atmosphere
    2.5
  • Location
    3.66665
  • Safety
    3.46665
  • Management
    2.86665
  • Value
    2.9