Cable Street, Lancaster

I paid £95 a week and got exactly the same room as my flatmate who paid £80 a week

Very unhygienic place with many bugs and mould in bathrooms and kitchen



Many problems throughout the year with heater/electrical shower

Unhelpful staff that is apparently not able to solve any issues

Don't be fooled by the images on the website.



The whole building is Georgian meaning that anyone turns on a tap in your flat or above you, you will have all sorts of squeaking noises which are difficult to sleep in. The kitchen has no windows so hard to get rid of any smells and it gets extremely hot from the oven, dishwasher and dryer being used so can expect the kitchen to be a sauna.



Management is horrible, millions of emails about viewings for flats, so having random strangers see all your things and valuables.

The shower always leaking and a staff member tried to barge in when was showering .

. So many emails about entering our flat for monthly audit and then other many emails on checking flats when no one actually comes to the flat which is. A pain. I had lived in another accomodation before for 4 years and received less emails and did not have people entering my room when I was sleeping and did not hear my neighbour soo much.



The office times inconvenient as have uni all day. And office closed by the time back.



Had a power outage in the whole building exactly when I needed to submit my deadline, meaning no internet had to stay up all night waiting for the power to come back on.



The walls are hollow you can knock any wall and hear it so can hear everything going on anywhere. Basically no privacy with either people that live there or with the management



Regret having lived here wish I had rented a normal flat and not some old run down building.



And if you get any damages in the common area make sure you know who done it cause your deposit will be gone from having reckless flatmates.



Not sure why they do these monthly audits when they don't actually fix things that need to be fixed without having to ask.

First off, the location is great. It's opposite the bus station and down the road from Sainsburys and really close to everywhere else in the town. The downside is that you get a lot of people coming back from Sugar making loads of noise.

Sadly that's the only good thing I can say about this place.

I booked a large room, but it was medium at best. My flatmate's large room was bigger than mine and she got a chest of drawers but I didn't. My friend in a different flat also had a large room but hers was about double the size of mine. I barely had any space to sit on the floor for example, whereas five friends could sit on hers comfortably.

The office opening times were awkward. Only open 9-5 weekdays, 9-12 Saturdays and closed Saturdays, so if you're at uni until 5 every day forget about being able to collect your mail or request maintenance.

The management are very inconsiderate. The rent is due before student loan and there was no leeway on this. I explained that I did not have the money to pay the rent for another week and they said they understood, but their idea of a compromise was "only" paying £500 until I could afford the rest. Frequently they told us we needed access to our flat the night before. One time they told us we needed to be out of the flat for a viewing the next morning, but didn't email until the evening when my flatmates and I were on a society trip to Manchester returning at 5am! It would not have been a problem if they had simply given us better notice.

The cleaning staff are useless. They are supposed to come in weekly, well they came in about three times a term. They had a sheet to sign when they came in which was left blank, or comments like "hobs too hot to clean" which is fair enough, except you'd think they would simply come in later or at least clean other parts of the flat but they didn't. Or they would write "too messy to clean", but their idea of messy was a few plates on the kitchen table or a pan left on the side.

Overall, I definitely would NOT recommend this place. The location is the only thing it has going for it and even that has its downsides and you can find other central locations without all these problems.

The rooms are small, the kitchen and living space is small, the cleaners are useless, the management are unhelpful, personally I'd look else where. The images you see are what you get, especially if you opt to live in a three shared flat. The location is convenient near the town and opposite the bus station but that's about it. Also if you have a car, parking is £55 a month!

We have a cleaner that cleans the communal areas once a week so that's super handy



The downside is that an iron isn't included but we have a dishwasher!



There are socials organised my the resident co-ordinators at accommodation every two weeks so that's fun.

The Best advise I can give to prospective residents is think again and go else where. If you do decided to sign up make sure you get to see your room as the management have a tendency to tell a few untruths about the size, my room is classified as large and it is 6 foot 6 wide. The promises to ensure they treat customers fairly and make sure you are happy are false..

Booked one of the expensive rooms but still got a rather bad room
Many people complain and get better rooms afterwards
In my opinion, rather unfair to (oversea) students who arrive for the first time and can only see pictures online - which is not what most of the rooms look like

The cleaning charges at the end of the year are RIDICULOUS